This document was last updated on June 28, 2024.
Introduction
Welcome to Central Appliance Repair LLC. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal data when you visit our website central-appliance.com and use our appliance repair services. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly.
2. Information We Collect
2.1. Personal Information
We may collect personal information that you provide directly, including:
Identification Data: Full name, email address, telephone number, postal address.
Service Data: Details about the appliance repair services requested, including descriptions of issues and service preferences.
Payment Data: Financial information such as credit card details or other payment methods.
2.2. Non-Personal Information
We may collect non-personal information that does not directly identify you, such as:
Technical Data: IP address, browser type and version, operating system, and platform.
Usage Data: Information about your interaction with our Site, including pages visited, links clicked, and the duration of your visits.
2.3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Site. You can manage your cookie preferences through your browser settings, although disabling cookies may affect the functionality of our Site.
3. Purpose of Use
We use the information we collect for various purposes, including:
Service Delivery: To provide, manage, and improve our appliance repair services.
Communication: To communicate with you regarding service requests, confirmations, updates, and customer support.
Payment Processing: To process transactions and handle billing inquiries.
Marketing: To send promotional materials and updates, provided you have opted in to receive such communications.
Analytics: To analyze usage patterns to improve our Site and services.
Legal Compliance: To comply with legal obligations, enforce our policies, and protect our rights.
4. Data Protection and Security
We implement robust security measures to protect your personal information, including:
Encryption: Encrypting sensitive data both in transit and at rest.
Access Control: Restricting access to personal information to authorized personnel only.
Security Audits: Conducting regular security assessments and vulnerability scans to identify and address potential risks.
5. Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
Service Providers: To third-party service providers who assist us in operating our Site or providing our services, subject to confidentiality agreements.
Legal Requirements: To comply with legal obligations, respond to lawful requests, or enforce our terms and conditions.
Business Transactions: In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and legal requirements.
7. International Data Transfers
If you are accessing our Site from outside the United States, your personal data may be transferred to, stored, and processed in the United States or other countries. By using our Site, you consent to such international transfers and processing in accordance with this Privacy Policy.
8. Children’s Privacy
Our Site and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights concerning your personal information:
Access: The right to request access to your personal data and obtain a copy.
Rectification: The right to request correction of inaccurate or incomplete data.
Erasure: The right to request deletion of your personal data under certain conditions.
Restriction: The right to request restriction of processing in certain situations.
Objection: The right to object to processing based on legitimate interests or for direct marketing purposes.
Data Portability: The right to request the transfer of your data to another organization in a structured, commonly used format.
11. Data Accuracy
We strive to ensure that the personal data we hold is accurate and up-to-date. We encourage you to notify us of any changes to your personal information to help us maintain accuracy.
12. Automated Decision-Making
We do not engage in automated decision-making processes that significantly affect you, such as profiling, without your explicit consent.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Central Appliance Repair LLC
2801 South Lakeline Blvd, Cedar Park TX 78613
+1 (512) 366-2252
centralappliancerepairs@gmail.com